Terms and Conditions

Last Updated: January 4, 2024

Welcome to the Earthly Q Personal Care Online Store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully.

Acceptance of Terms

By accessing and using the Earthly Q Personal Care Online Store, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our online store.

You must be at least 18 years old or have the permission of a legal guardian to use this online store. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.

Products and Pricing

All product descriptions and prices are subject to change without notice. Earthly Q Personal Care reserves the right to discontinue or modify any product without prior notice. Prices are exclusive of any applicable taxes and shipping fees, which will be added at checkout.

Orders and Payment

Placing an order on our online store constitutes an offer to purchase the products. We reserve the right to refuse or cancel any order for any reason. Payment is required at the time of purchase, and you agree to provide accurate and complete payment information.

Shipping and Delivery

We aim to process and ship orders promptly; however, delivery times may vary depending on your location. Earthly Q Personal Care is not responsible for any delays or damages during shipping.If we are unable to ship your products within a period of 15 working days, we will issue a refund on request.

Returns and Refunds

Please refer to our Returns and Refunds Policy for information on returns and refunds, including eligibility criteria and procedures for returning products.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you when you use our online store.

Intellectual Property

All content on the Earthly Q Personal Care Online Store, including images, text, and logos, is the property of Earthly Q Personal Care and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our online store without our prior written consent.

Limitation of Liability

Earthly Q Personal Care is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our online store.

Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at earthyq.info@gmail.com or Whatsapp us on 074 513 1738.

Thank you for shopping with Earthly Q Personal Care!